Patient Rights and Responsibilities

Dr. Gerald B. McCool and its medical staff have adopted the following list of patient's rights and responsibilities. These rights and responsibilities will help you understand what you can expect from your health care experience.


You have the right to:


1. Excercise these rights without regarding to gender or culture, economic, educational, or religious background of the source of payment for your care.


2. Considerate and respectful care delivered in a safe environment.


3. Know the name of the physician who has primary responsibility for coordinating your care and the names and professional relationships of the other physicians and nonphysicians involved in your care.


4. Receive information about your illness; course of treatment, and prospects for recovery in terms, and in a language, that you can understand.


5. Receive as much information about any proposed treatment or procedure as you may need in order to give informed consent or to refuse this course of treatment. Except in emergencies, the information shall include a description of the procedure or treatment, the medically significant risks involved in the treatment, alternate course of treatment or no treatment and the risks involved in each, and know the name of the person who will carry out the procedure or treatment.


6. Participate actively in decisions regarding your medical care. To the extent permitted by law, this includes the right to refuse treatment.


7. Full consideration of privacy concerning your medical care program. Case discussion, consultation, examination and treatment are confidential and should be conducted discreetly.


8. Confidential treatment of all communications and recordings pertaining to your care and, except as required by law, the right to approve or fuse the release of your medical records.


9. Responses to any reasonable request that you may make for service.


10. Leave the facility even against the advice of your physician.


11. Continuity of care and to know in advance the time and location of your appointment as well as the physician providing you the care.


12. Be advised if your physician proposes to engage in or perform human experimentation affecting your care or treatment. You have the right to refuse to participate in such research projects.


13. Examine and receive an explanation of your bill regardless of the source of payment.


14. Receive information about the clinic, it services, and its providers, and about patient rights and responsibilities, as well as about the clinics compliance programs with respect to the state law and federal regulations.


15. Voice recommendations, complaints or peels about Dr. Gerald B McCool, the care it provides, or its patients rights and responsibility policy to Dr. Gerald B McCool's quality management department and/or your health plan.


16. Have all patient rights apply to the person who may have legal responsibility to make decisions regarding your medical care.


17. Be provided with information for accessing care during office hours, after-hours, and emergency care.


18. Have an advance directive, such as living will board durable power of attorney for healthcare, and be informed as to the clinics policy regarding advanced directives/living will.


19. Receive assistance when requesting a change in primary or specialty physicians.


20. Appropriate assessment and management of pain, information about pain, pain relief measures and participation in pain management decisions.


21. Give or withhold informed consent to produce or use recordings, film, or other images for purposes other than care, and two requests cessation of production of the recordings, films or other images at any time.


22. Access to and/or copies of your medical records within a reasonable timeframe and the ability to request amendments to your medical records.


23. Obtain information on disclosures of health information within a reasonable timeframe.


24. Receive information about unanticipated outcomes of care.


Patient Responsibilities:

You have the responsibility to:


1. Make it known whether you clearly comprehend the course of your medical treatment and what's expected of you.


2. Supply information that the clinic and its providers need in order to provide you with optimum care.


3. Follow the treatment plan established by your physician, including the instructions of nurses and other health professionals as they carry out the physician's orders.


4. Keep appointments and notify the clinic or physician when you're unable to do so.


5. Be accountable for your actions should you refuse treatment or not follow your physician's orders.


6. Assure that the financial obligations of your care are fulfilled as promptly as possible.


7. Follow clinic policies and procedures.


8. Be considerate of the rights of other patients and clinic personnel.


9. Provide a responsible adult the transports you home from the clinic and remain with you for 24 hours if required by your provider.


10. Inform your providers about any living will, medical power of attorney, or other advanced directive that could affect your health care.



Organizational Ethics:

Dr. Gerald B McCool operates under a code of conduct. The purpose of this code of conduct is to ensure that all members of Dr. Gerald B McCool are committed to conducting their activities in accordance to the highest levels of business ethics and in compliance with all applicable state and federal laws and regulations.


A list of these patients rights shall be posted both in Spanish and English within the facility so that such rights may be read by the patients.


All personnel shall observe these patients rights.
6955 N Mesa St, Ste: 301
El Paso, Texas 79912
Phone: 915-581-1133

Fax: 915-581-9656

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